Verifying Your hoop88 Account Identity
Verification protects your balance. It confirms that the person withdrawing funds is the same person who opened the account — a standard the payment networks and state regulators where we operate expect us to follow. The process involves uploading a government-issued ID and confirming your address; most accounts clear this in one review pass. We ask for these documents once, and once
approved your profile carries that status permanently. Skipping verification is not an option for withdrawals, but completing it early means nothing stands between you and your payout when the moment comes. Our account support team can walk you through any document questions.
- Submit a government-issued ID — Upload a clear photo of your driver's license or passport through the verification section of your account settings. Both sides may be required.
- Confirm your address — Provide a utility bill, bank statement or similar document dated within the past 90 days that shows your name and current address.
- Wait for the review — Our team reviews submitted documents and updates your account status. You'll see a notification in your account once the check is complete.
- Verification stays on your profile — Once approved, your identity is confirmed permanently. You will not be asked to re-submit the same documents for future withdrawals.